Privacy Policy
Last updated: 1/4/2026
⸻
1. Introduction
This Privacy Policy explains how EGF Logistics LTD collects, uses, and protects your personal information when you use our website or contact us regarding our delivery and transport services.
We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
⸻
2. Who We Are
EGF Logistics LTD provides delivery and transport services across the United Kingdom.
If you have any questions about this Privacy Policy or your personal data, you can contact us at:
Email: EGFLOGISTICSLTD@GMAIL.COM
Phone: 07455 194 081
⸻
3. Information We Collect
We may collect and process the following information:
Information you provide to us
• Name
• Email address
• Telephone number
• Collection and delivery addresses
• Details about goods being transported
• Any information submitted through contact forms or booking enquiries
Automatically collected information
When you visit our website, we may collect:
• IP address
• Browser type
• Device information
• Pages visited on our website
This information helps us improve website performance and user experience.
⸻
4. How We Use Your Information
We use your information to:
• Respond to enquiries and booking requests
• Provide delivery and transport services
• Communicate about collections and deliveries
• Send invoices or service confirmations
• Improve our website and services
• Comply with legal obligations
We will only use your information where we have a lawful basis to do so.
⸻
5. Lawful Basis for Processing
Under UK data protection laws, we rely on the following legal bases:
• Contractual necessity – to provide transport services you request
• Legitimate interests – to operate and improve our business
• Legal obligations – where we are required to retain certain information
⸻
6. Sharing Your Information
We do not sell your personal data.
Your information may be shared with:
• Trusted UK transport partners where required to complete a delivery
• Service providers such as IT systems, website hosting, or accounting services
• Legal authorities if required by law
All partners and service providers are required to handle your data securely and in accordance with applicable data protection laws.
⸻
7. Data Retention
We will only keep your personal information for as long as necessary to:
• Provide our services
• Meet legal or accounting obligations
• Resolve disputes
When data is no longer required, it will be securely deleted or anonymised.
⸻
8. Your Data Protection Rights
Under UK GDPR, you have the right to:
• Request access to your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of your data in certain circumstances
• Object to processing where applicable
• Request restriction of processing
To exercise any of these rights, please contact us using the details above.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.
⸻
9. Cookies
Our website may use cookies to improve functionality and user experience.
Cookies are small files stored on your device that help us understand how visitors use our website.
You can control or disable cookies through your browser settings.
⸻
10. Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
⸻
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date shown at the top of this policy.